FAQs

1. What types of diamond jewellery do you offer?

At Agape Diamonds, we offer a wide range of exquisite diamond jewellery. From necklaces and bracelets to engagement rings and earrings, our collection includes various styles and designs to suit every taste and occasion.

2. Are your diamonds real?

Yes, all our diamonds are 100% real and of high quality. We source our diamonds from reputable suppliers and ensure that each piece of jewellery is crafted with genuine diamonds that are ethically sourced.

3. What is the quality of your diamonds?

Our diamonds are carefully selected based on their cut, clarity, color, and carat weight. We strive to provide our customers with diamonds that meet the highest standards of quality and brilliance. Each diamond is certified by a reputable gemological laboratory, ensuring its authenticity and value.

4. Can I customize a piece of jewellery?

Yes, we offer customization options for certain pieces of jewelry. Please contact our customer support team to discuss your specific requirements and they will be happy to assist you in creating a personalized piece that reflects your unique style and preferences.

5. Do you offer resizing services for rings?

Yes, we offer resizing services for most of our rings. However, please note that resizing may not be possible for all ring styles and designs. It is best to contact our customer support team to inquire about the feasibility of resizing a particular ring.

6. What is your return policy?

We offer a 30-day return policy for unused and undamaged jewelry. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving it for a full refund or exchange. Please refer to our Return Policy for more detailed information.

7. How do I care for my diamond jewellery?

To keep your diamond jewelry looking its best, we recommend regular cleaning and maintenance. You can clean your diamond jewelry using a mild soap and warm water solution, gently scrubbing with a soft brush. Avoid exposing your jewelry to harsh chemicals or abrasive materials. It is also advisable to store your diamond jewelry in a separate compartment or pouch to prevent scratching.

8. Do you offer international shipping?

Yes, we offer international shipping to select countries. The availability and shipping rates may vary depending on your location. During the checkout process, you will be able to see the available shipping options and costs for your destination.

9. How can I contact your customer support team?

You can contact our customer support team by emailing clientcare@agapediamonds.in or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours and provide prompt assistance to our valued customers.

10. Do you offer financing options?

Yes, we offer financing options through our trusted partners. During the checkout process, you will have the option to select a financing plan that suits your needs. Please note that financing options are subject to credit approval.